TABC Seller-Server Training

The goal of this module is to introduce learners to the Texas Alcoholic Beverage Commission (TABC), the Texas Alcoholic Beverage Code, and the legal responsibilities associated with the sale and service of alcoholic beverages in Texas. By the end of this module, learners should understand the regulatory framework governing alcohol service and recognize how responsible workplace practices contribute to legal compliance and public safety.

1. What Is Responsible Alcohol Service?
2. Why Responsible Alcohol Service Matters
3. The History and Purpose of Alcohol Regulation in Texas
4. Introduction to the Texas Alcoholic Beverage Commission (TABC)
5. TABC Licensing and Enforcement
6. Types of Licensed Alcohol Businesses
7. Understanding Alcohol Permits
8. Private Clubs in Texas
9. Temporary Event Permits
10. Public Entertainment Venues
11. Who Must Be TABC Certified?
12. Responsibilities of Alcohol Sellers
13. Responsibilities of Alcohol Servers
14. Responsibilities of Managers
15. Working as a Responsible Team
16. Following Employer Policies
17. Safe Harbor

The goal of this module is to help learners understand how to prevent unlawful alcohol sales by recognizing legal age requirements, verifying identification appropriately, and identifying prohibited purchase situations. Learners will explore the responsibilities associated with preventing underage alcohol sales while developing the practical knowledge needed to support compliance with Texas alcohol laws and responsible alcohol service practices.

1. Minimum Legal Drinking Age
2. Why Age Restrictions Exist
3. Limited Exceptions for Minors Under Texas Law
4. Acceptable Forms of Identification
5. Reading an Identification Card
6. Checking Expiration Dates
7. Matching the Customer to the Identification
8. Recognizing False or Altered IDs
9. Electronic ID Scanners
10. Limitations of Electronic Verification
11. Suspicious Customer Behavior
12. Third-Party Sales
13. Straw Purchases
14. Buying Alcohol for Intoxicated Persons
15. Refusing Illegal Sales
16. Professional Communication During Refusal
17. When to Request Manager Assistance
18. ID Verification Practice Exercises

Help learners understand alcohol, recognize intoxication, and intervene appropriately to prevent unsafe situations.

1. What Is Alcohol?
2. Standard Drinks
3. Drink Strength and Serving Sizes
4. Blood Alcohol Concentration (BAC)
5. How Alcohol Enters the Body
6. Alcohol Elimination
7. Factors That Affect BAC
8. Physical Signs of Intoxication
9. Behavioral Signs of Intoxication
10. Progressive Stages of Intoxication
11. When Alcohol Service Must Stop
12. Refusing Service to an Intoxicated Person
13. De-escalating Difficult Situations
14. Preventing Drink Spiking
15. Assisting Vulnerable Customers
16. Safe Transportation Options
17. Protecting Customers After Service Ends

This module explains the legal consequences associated with violations of alcohol laws and emphasizes the importance of compliance, professional communication, and proper documentation in reducing liability. Learners will understand legal responsibilities related to alcohol service and the role that responsible practices play in supporting customer safety and workplace compliance.

1. Understanding Legal Liability
2. Criminal Violations
3. Administrative Violations
4. Civil Liability
5. Texas Dram Shop Law
6. Consequences for Employees
7. Consequences for Employers
8. Administrative Actions Against Licenses and Permits
9. Alcohol Advertising and Promotions
10. Responsible Drink Promotions
11. Documenting Alcohol Incidents
12. Incident Reports
13. Reporting Concerns to Management
14. Working with Law Enforcement
15. Workplace Communication
16. Preventing Liability Through Responsible Decisions

Apply course concepts to real-world situations encountered in restaurants, bars, retail stores, delivery services, and special events.

1. Everyday Service Decisions
2. Responsible Customer Interactions
3. Serving Large Groups
4. Handling Difficult Customers
5. Alcohol Delivery Responsibilities
6. Checking Identification During Delivery
7. Refusing an Alcohol Delivery
8. To-Go Alcohol Sales
9. Responsible Service at Festivals
10. Responsible Service at Sporting Events
11. Weddings and Private Events
12. Real-World Minor Purchase Scenarios
13. Real-World Intoxication Scenarios
14. Real-World Liability Scenarios
15. Best Practices for Responsible Alcohol Service
16. Scenario-Based Practice